Author: Mario Ivandic

How will the visitors on my website know that it’s protected?

Quite easily. If you hold an SSL certificate, your website address will begin with “https://” and have a padlock icon, and a “Secure” mark will appear in the browser, as shown in the image below.

Secure I https:\\mydataknox.hr

When a browser displays the website as secure, the user is confident that your website is credible.

Which SSL certificate should I choose?

SSL certificates are usually selected on the basis of the type of website and your visitors.
If credit/debit card numbers and other valuable information is entered anywhere on your website, we recommend the EV certificate, which provides maximum protection and security.
The DV certificate is usually acceptable for any other requirements.

Types of SSL certificates

There are three types of SSL certificates, differing in the level of protection they provide and the way they are displayed in the browser.

  • DV (domain validation) – SSL certificate that protects the domain and its owner. It’s displayed in the form of a padlock + https://name.domain
  • OV (organization validation) – SSL certificate that verifies and protects company data. It’s displayed in the form of a padlock + https://name.domain
  • EV (extended validation) – SSL certificate that provides maximum protection. It’s displayed in the browser as a long green bar containing the company name.

Do I need an SSL certificate?

You need an SSL certificate in the following cases:

  • you have a web shop
  • you accept credit/debit card payments (or other forms of payment)
  • you provide an online service for which your subscribers pass a sign-up process
  • your website requires the entry of user log-in information
  • you transfer private data online
  • you want to inspire confidence with your visitors and users

What is SSL and how does it work?

An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.

Can I exchange a web hosting package I already purchased for another one?

Of course. You can upgrade any MyDataKnox web hosting package to a larger one or choose a smaller one at any time.
All you have to do is request a change of package in the MyDataKnox user system, and the modification will be performed automatically upon payment of the price difference between your existing package and a larger one, or automatically when you request a smaller package.
In case you wish to change the type of your web hosting package, e.g. exchange a Standard hosting package for an Advanced one, our support team will perform the task for you completely free of charge.

If I order web hosting today, how much time will it take for it to be ready to use?

If I order web hosting today, how much time will it take for it to be ready to use?
If you’re paying with a credit/debit card or using Paypal, your web hosting will be ready momentarily.
If you’re paying through online banking, i.e. via bank transaction, we’ll initiate the creation of your web hosting account as soon as the amount appears on our account, or as soon as you send us a payment confirmation. In order to accelerate the process of creating your hosting service following a bank transaction payment, please send us the payment confirmation to our e-mail address info@mydataknox.com.