MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

MyDataKnox search

What is a domain transfer? What is an SSL certificate used for? What is R1Soft backup? Why do I need web hosting? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? Which level of DNS script control does DNS hosting provide? What is Veeam Cloud Connect Backup? What are my obligations regarding domain maintenance? How long does it take to prepare my dedicated server from the moment I place an order? If I order web hosting today, how much time will it take for it to be ready to use? Are there limitations regarding the number of e-mail messages I can send? What are the advantages of WHM? Why do I need web hosting? Redirecting an existing domain to MyDataKnox hosting What is CageFS and what is it used for? What kind of support do your provide regarding the VPS service? What does JetBackup offer in comparison to standard cPanel backup? How many hours of work are included in the premium support service? Can I use R1Soft backup on virtual/dedicated servers? Does the server include full root/administrator access? Can I lease an additional amount of listeners? Does MyDataKnox create a backup of my VPS data? Can I exchange a web hosting package I already purchased for another one? I’m not sure which reseller plan I should get, can I change it at some point? How is a DNS hosting service used; where are DNS scripts edited? What is included in a web hosting package? Registering a .com.hr domain Do you check e-mail for viruses and spam or do I need to use my own antivirus software? What are some important features of JetBackup? How will the visitors on my website know that it’s protected? Can I use a single certificate for multiple domains? Which virtualization platforms can Veeam use to perform backup? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain Can I change the operating system on VPS, and how? Registering a .hr domain What happens if the number of cPanel users exceeds the number limited by the license? How can I manage my domain? How do I manage my dedicated server? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Is there a limitation to the number of characters a domain name can contain? Which characters can I use in my domain name? How can I check how many users I have on a cPanel server? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? What is included in the Centova Cast administration web panel? How long does a domain transfer last? What is JetBackup for cPanel? Which hosting package is right for me? Redirecting a free .hr domain by changing the nameserver What if I use up all the hours included in the premium support service? My first domain is free (how, where, what do I need to do…)

Are you our user? Log in

When you’re logged in, it’s faster and easier for us to find the right solution for you.

Sign in

Forgot my password?